Smile Lounge
According to our open methodology, this clinic scored 48/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #5 of 12 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#548/100
- Best for Expats#445.5/100
- Best for Dental Implants#641/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#432.9/100
- Best English-speaking Clinics#450.3/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No mention of anaesthesia/sedation methods found on clinic site.
Summary
Private practice at Börseplatz in the 1st district focused on ceramic (metal-free) implants, clear aligners, aesthetic and biological dentistry, and professional oral hygiene.
Prices not published. Emergency and pediatric care not mentioned on the site.
Strengths
- Information Transparency: 20 of 20 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Timea Wicker and DDr. Akos Feher. [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ✗ | Cleaning price listed [s1] | 0/2 |
| ✗ | Filling price listed [s1] | 0/2 |
| ✗ | Crown price listed [s1] | 0/2 |
| ✗ | Implant price listed [s1] | 0/2 |
| ✗ | Consultation price listed [s1] | 0/2 |
| ✗ | X-ray / imaging price listed [s1] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [smile-lounge-refresh] | 4/6 |
| ◐ | Google review volume [smile-lounge-refresh] | 1/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s2] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms Wanderlog, Trustindex. [s2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Ceramic/zirconia implants. [s1] | 2/2 |
| ✓ | Orthodontics Clear aligners. [s1] | 2/2 |
| ✓ | Oral surgery Oral surgeon on team. [s1] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✗ | WhatsApp / LINE available [s1] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ? | Convenient opening hours Phone hours Mon-Fri only; appointments by arrangement. | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Vienna", "English speaking dentist Vienna", "dental implants Vienna", "emergency dentist Vienna", "Vienna dental clinic for expats".
| ✗ | Mentioned for: best dentist Vienna [sq] | 0/1 |
| ✓ | Mentioned for: English speaking dentist Vienna [sq] | 1/1 |
| ✓ | Mentioned for: dental implants Vienna [sq] | 1/1 |
| ✗ | Mentioned for: emergency dentist Vienna [sq] | 0/1 |
| ✗ | Mentioned for: Vienna dental clinic for expats [sq] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality [sq] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Timea Wicker, MSc [s1] [smile-lounge-doclic] | Clear aligner therapy, aesthetic dentistry, periodontics | Niedergelassen — Landeszahnärztekammer für Wien, Börseplatz 6/1/8, 1010 Wien |
| DDr. Akos Feher [s1] [smile-lounge-doclic] [smile-lounge-doclic-2] | Oral surgery, implantology (ceramic implants) | Niedergelassen — Landeszahnärztekammer für Wien, Börseplatz 6/1/8, 1010 Wien |
Red Flags
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.wien-zahnarzt.at/en/home/ |
|---|---|
| Phone | +43 720 775394 |
| https://www.facebook.com/smileloungeborseplatz/ | |
| Google Maps | Map listing |
| Address | Börseplatz 6/1/8, 1010 Wien, Austria |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.wien-zahnarzt.at/en/home/ | Name, address, contacts, dentists, services, English version. | 2026-07-12 |
| s2 | https://wanderlog.com/place/details/10020414/smile-lounge-zahnarzt-… | Google rating 4.8 / 17 reviews; other platforms. | 2026-07-12 |
| sq | search:English speaking dentist Vienna / dental implants Vienna | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| smile-lounge-refresh | https://www.google.com/maps/place/Smile+Lounge+-+Zahnarzt+1010+Wien… | Google rating 4.7 (26 reviews) as of 2026-08-25 | 2026-08-25 |
| smile-lounge-doclic | https://wr.zahnaerztekammer.at/patientinnen/zahnaerztinnensuche | searched: Nachname=Feher — returned 'Fehér Ákos (Dr.)' at Börseplatz 6/1/8, 1010 Wien, Niedergelassen (Hungarian-diacritic spelling in the registry) — matches the clinic's address exactly. | 2026-08-26 |
| smile-lounge-doclic-2 | https://www.gesundheit.gv.at/gda.html?term=Fehér&state=Wien&categor… | GDA-Suche cross-check with the accented spelling: 'Dr. med. univ. Ákos Fehér', Börseplatz 6/1/8, 1010 Wien (plain 'Feher' spelling instead returned an unrelated Balazs Fehér at a different address). | 2026-08-26 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | License verification 2026-08-26 against Landeszahnärztekammer für Wien: both Dr. Timea Wicker and DDr. Akos Feher (registry spelling 'Ákos Fehér') confirmed Niedergelassen at the clinic's Börseplatz address; no separate clinic-level facility licence found or expected for this partner Ordination. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address, and open status; corrected phone from +43 1 375 9999 to +43 720 775394 (matches both clinic site and Google Maps); rating changed 4.8 to 4.7 and review count 17 to 26. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.