Universitätszahnklinik Wien (University Dental Clinic Vienna)
According to our open methodology, this clinic scored 61.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #8 of 12 ranked clinics · Last checked: 23 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#861.1/100
- Best for Expats#857.5/100
- Best for Dental Implants#860/100
- Best for Emergency Dental Care#764.8/100
- Best Price Transparency#839.9/100
- Best English-speaking Clinics#960/100
- Best for Families / Children#464.6/100
- Sleep Dentistry (GA / deep sedation)#561.1/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented University clinic's paediatric dentistry department lists treatment under general anaesthesia as a service. [unizahnklinik-wien-sedation]
Summary
Public university dental clinic and teaching institution with specialist divisions including implantology and an emergency/trauma clinic open 365 days a year. Provides a broad range of dental care across clinical divisions.
Institutional/teaching clinic rather than a private practice; individual dentist names not compiled here. Address per public listings; verify phone/email on the official site.
Strengths
- Information Transparency: 20 of 20 points.
- Medical Infrastructure: 15 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Reputation & Reviews: 9.5 of 20 verifiable points (missing: google rating (Bayesian-adjusted); clinic responds to reviews; no recurring complaints; tripAdvisor presence)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Named contact and division heads published [unizahnklinik-wien-deepen] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Genuine exterior building photo on the clinic's Google Business Profile [unizahnklinik-wien-refresh] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details Named contact with phone and multiple department emails published [unizahnklinik-wien-deepen-10] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published Street address and directions published [unizahnklinik-wien-deepen-11] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published Patient-info pages describe individualized, non-binding cost estimates; no general price list [unizahnklinik-wien-deepen-3] | 0/3 |
| ✗ | Cleaning price listed No figure found across the patient-info section [unizahnklinik-wien-deepen-2] | 0/2 |
| ✗ | Filling price listed No figure found across the patient-info section [unizahnklinik-wien-deepen-2] | 0/2 |
| ✗ | Crown price listed No figure found across the patient-info section [unizahnklinik-wien-deepen-2] | 0/2 |
| ✗ | Implant price listed No figure found across the patient-info section [unizahnklinik-wien-deepen-2] | 0/2 |
| ✗ | Consultation price listed No figure found across the patient-info section [unizahnklinik-wien-deepen-2] | 0/2 |
| ✗ | X-ray / imaging price listed No figure found across the patient-info section [unizahnklinik-wien-deepen-2] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✗ | Google rating (Bayesian-adjusted) as of 2026-09-23 [unizahnklinik-wien-deepen-16] | 0/6 |
| ✓ | Google review volume as of 2026-09-23 (was 682) [unizahnklinik-wien-deepen-16] | 3/3 |
| ✓ | Review recency Review count rose from 682 to 691 since 2026-08-25, so reviews were posted within the last month [unizahnklinik-wien-deepen-12] | 3/3 |
| ✗ | Clinic responds to reviews None of the 11 reviews read (dated 2025-08-22 to 2026-10-04) carries an owner reply on Google. [unizahnklinik-wien-deepen-18] | 0/2 |
| ✗ | No recurring complaints Histogram 1-star 275, 2-star 26 of 696. Three of the five lowest reviews describe long waits: over 2 hours (2025-11-12), 4-5 hours (2021-04-29), over an hour then turned away (2022-08-24). [unizahnklinik-wien-deepen-17] | 0/2 |
| ✓ | No suspicious review patterns Large base, histogram far from uniform 5★, established reviewer accounts [unizahnklinik-wien-deepen-4] | 2/2 |
| ✓ | Active Facebook presence The clinic's own site links its Facebook page [unizahnklinik-wien-deepen-6] | 1/1 |
| ✗ | TripAdvisor presence No listing in TripAdvisor's own search; the clinic's site links no TripAdvisor profile [unizahnklinik-wien-deepen-7] [unizahnklinik-wien-deepen-8] [unizahnklinik-wien-deepen-9] | 0/0.5 |
| ✓ | Other review platforms DocFinder, the Austrian doctor-review site, has a page for the clinic at its address and number: 5.0 of 5 from 2 patient reviews (checked 2026-10-02). [unizahnklinik-wien-platforms] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✓ | CBCT (3D imaging) The clinic states it operates a dental CT and a CBCT [unizahnklinik-wien-deepen-5] | 2/2 |
| ✓ | Implantology Special Clinic for Implantology. [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care Emergency/trauma clinic open daily 08:00-13:00, 365 days a year. [s1] [s2] | 1.5/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available No WhatsApp/LINE found across the patient-info section [unizahnklinik-wien-deepen-13] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Open Saturday and Sunday [unizahnklinik-wien-deepen-14] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Vienna", "English speaking dentist Vienna", "dental implants Vienna", "emergency dentist Vienna", "Vienna dental clinic for expats".
| ✗ | Mentioned for: best dentist Vienna [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Vienna [sq] | 0/1 |
| ✓ | Mentioned for: dental implants Vienna [sq] | 1/1 |
| ✓ | Mentioned for: emergency dentist Vienna [sq] | 1/1 |
| ✗ | Mentioned for: Vienna dental clinic for expats [sq] | 0/1 |
| ✗ | Structured data on website No JSON-LD found on any read page [unizahnklinik-wien-deepen-15] | 0/1.5 |
| ✓ | Google indexing quality [sq] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Dr. Miona Jovanovic0 of 100View report → report in German
- #2Dr. Carina Wick6.5 of 100View report → report in German
- #2Zahnklinik Wien Döbling9.5 of 100View report → report in German
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: Registered healthcare facility (category: Zahnärztin/Zahnarzt) — GDA-Index / eHealth-Verzeichnisdienst (ELGA) (Public university teaching clinic; no individual dentists are listed for this site (institutional listing), so only the facility-level entry was checked.) [unizahnklinik-wien-lic]
Dentists & dental chamber register entries
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.unizahnklinik-wien.at/en/ |
|---|---|
| Phone | +43 1 40070 |
| https://www.facebook.com/Unizahnklinik-Wien-558142604684799/ | |
| Google Maps | Map listing |
| Address | Sensengasse 2a, 1090 Wien, Austria |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.unizahnklinik-wien.at/en/clinical-divisions-and-special… | Institution, clinical divisions, implantology, English version. | 2026-07-12 |
| s2 | https://www.unizahnklinik-wien.at/en/clinical-divisions-and-special… | Emergency/trauma clinic open 365 days a year. | 2026-07-12 |
| sq | search:emergency dentist Vienna / dental implants Vienna | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| unizahnklinik-wien-refresh | https://www.google.com/maps/place/University+Clinic+of+Dentistry+Vi… | Google listing photo shows the clinic's own glass-fronted entrance building | 2026-09-23 |
| unizahnklinik-wien-sedation | https://www.unizahnklinik-wien.at/fachbereiche-spezialambulanzen/ki… | "Behandlungen unter Narkose" listed among paediatric dentistry services | 2026-08-25 |
| unizahnklinik-wien-lic | https://www.gesundheit.gv.at/gda.html?term=Universit%C3%A4tszahnkli… | searched: term="Universitätszahnklinik", Wien, all categories — 1 result: 'Universitätszahnklinik Wien', Sensengasse 2a, 1090 Wien — matches the clinic's address exactly. | 2026-08-26 |
| unizahnklinik-wien-deepen | https://www.unizahnklinik-wien.at/en/info-for-patients/contact/ | "DDr. Alexander Fügl, Contact for medical inquiries"; clinical divisions each name a professor in charge (e.g. orthodontics: Ao. Univ.-Prof. DDr. Erwin Jonke) | 2026-09-23 |
| unizahnklinik-wien-deepen-2 | https://www.unizahnklinik-wien.at/en/info-for-patients/info-on-your… | Contact, services, hours, treatment-flow, info-on-treatment and FAQ pages read; no consultation price figure found | 2026-09-23 |
| unizahnklinik-wien-deepen-3 | https://www.unizahnklinik-wien.at/en/info-for-patients/this-is-how-… | "the medical necessities and prices may change. Therefore, the cost estimate should be regarded as non-binding."; no price figures found across the patient-info section | 2026-09-23 |
| unizahnklinik-wien-deepen-4 | https://www.google.com/maps?cid=2587456388081734549&hl=en | 691 reviews with histogram 5★345/4★25/3★23/2★25/1★273; 5 shown reviews from accounts with 5-25 prior reviews, dates spread over 4 months | 2026-09-23 |
| unizahnklinik-wien-deepen-5 | https://www.unizahnklinik-wien.at/en/clinical-divisions-and-special… | Oral-surgery division page: "The University Clinic of Dentistry Vienna has a Dental CT as well as a CBCT (Cone beam computed tomography)" | 2026-09-23 |
| unizahnklinik-wien-deepen-6 | https://www.unizahnklinik-wien.at/en/ | Site footer on every page, "Connect with us": links to https://www.facebook.com/Unizahnklinik-Wien-558142604684799/, Instagram and YouTube | 2026-09-23 |
| unizahnklinik-wien-deepen-7 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Unizahnk… | TripAdvisor search for "Unizahnklinik" on 2026-09-23 returned 0 results, none of them this clinic | 2026-09-23 |
| unizahnklinik-wien-deepen-8 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Universi… | TripAdvisor search for "University Clinic of Dentistry" on 2026-09-23 returned 12 results (5 attraction, 7 hotel), none of them this clinic | 2026-09-23 |
| unizahnklinik-wien-deepen-9 | https://www.unizahnklinik-wien.at/sitemap.xml | Clinic site read on 2026-09-23 (300 of its 650 sitemap pages, including the whole patient-information section in English and German): no TripAdvisor link or profile mentioned | 2026-09-23 |
| unizahnklinik-wien-deepen-10 | https://www.unizahnklinik-wien.at/en/info-for-patients/contact/ | Contact page lists a named medical contact with direct phone, plus separate emails for each clinical department | 2026-09-23 |
| unizahnklinik-wien-deepen-11 | https://www.unizahnklinik-wien.at/en/info-for-patients/info-on-your… | "Sensengasse 2a, 1090 Vienna, Austria" with a linked Directions page | 2026-09-23 |
| unizahnklinik-wien-deepen-12 | https://www.google.com/maps?cid=2587456388081734549&hl=en | Google listing 2026-09-23: 691 reviews (682 on 2026-08-25); newest of the 5 readable reviews dated 2026-05-24 | 2026-09-23 |
| unizahnklinik-wien-deepen-13 | https://www.unizahnklinik-wien.at/en/info-for-patients/contact/ | Contact page lists phone and department emails only; no WhatsApp or LINE found across contact, services, hours, treatment-flow and FAQ pages | 2026-09-23 |
| unizahnklinik-wien-deepen-14 | https://www.google.com/maps?cid=2587456388081734549&hl=en | Google listing hours: Saturday and Sunday 08:00–12:00, in addition to weekday hours | 2026-09-23 |
| unizahnklinik-wien-deepen-15 | https://www.unizahnklinik-wien.at/en/ | 0 of 40 pages read contain JSON-LD structured data of any type | 2026-09-23 |
| unizahnklinik-wien-deepen-16 | https://www.google.com/maps?cid=2587456388081734549&hl=en | Google listing 2026-09-23: 3.2 from 691 reviews; histogram 5★ 345 / 4★ 25 / 3★ 23 / 2★ 25 / 1★ 273 | 2026-09-23 |
| unizahnklinik-wien-deepen-17 | https://www.google.com/maps?cid=2587456388081734549&hl=en | Lowest-rated reviews read 2026-09-29: osman shah (2025-11-12) "waiting for more than 2 hours"; Sonja S (2021-04-29) "waiting times at the ambulance 4-5 hours"; Kristina (2022-08-24) waited over an hour, then was turned away. | 2026-09-29 |
| unizahnklinik-wien-platforms | https://www.docfinder.at/krankenanstalt/1090-wien/universitaetszahn… | DocFinder page "Universitätszahnklinik Wien", Ambulatorium, Sensengasse 2a, 1090 Wien, telephone 01 40 070 (the card's address and number): 5.0 of 5 from 2 patient reviews (one praising its periodontology hygienist), with DocFinder's own detailed scores and "Bewertung schreiben" (write a review) control; read 2026-10-02 | 2026-10-02 |
| unizahnklinik-wien-deepen-18 | https://www.google.com/maps?cid=2587456388081734549&hl=en | Google listing "University Clinic of Dentistry Vienna" (Dental clinic; Sensengasse 2a, 1090 Wien, Austria), read 2026-10-05 in 3 review orders (lowest-rated first, newest first, most relevant first): 3.2 from 697 reviews (1★ 275 / 2★ 26 / 3★ 23 / 4★ 27 / 5★ 346); 15 distinct reviews read, dated 2019-05-09 to 2026-10-04, 0 with an owner reply. | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 in 3 review orders (15 distinct reviews, dated 2019-05-09 to 2026-10-04; 3.2 from 697): owner replies false. |
| 2026-10-02 | Presence on review platforms checked on 2026-10-02: a DocFinder review page found. |
| 2026-09-29 | Re-read the clinic's own website and public listings on 2026-09-29. Recorded: recurringComplaints. |
| 2026-09-23 | Re-read on 2026-09-23: the university clinic's patient-information section in English and German (contact, health services, opening hours, treatment process, cost information and FAQ pages), its clinical-division pages and its Google listing, plus TripAdvisor's own search. Recorded: named medical contacts and division heads, a published street address, individual non-binding cost plans rather than a published price list (so none of the seven price fields is listed), a CBCT and a dental CT in the oral-surgery division, weekend opening hours, no WhatsApp contact, no structured data on the site, the clinic's own Facebook page linked from every page, and a Google rating of 3.2 from 691 reviews (up from 682 since the last check); no TripAdvisor listing. Still unverified: whether the clinic responds to reviews, reviews on other platforms, an online pre-consultation option, and whether the high share of 1-2★ reviews (43% of 691) reflects a recurring complaint theme. |
| 2026-08-26 | License verification 2026-08-26 against GDA-Suche: Universitätszahnklinik Wien confirmed as a registered eHealth facility entry at Sensengasse 2a, matching the clinic's own address. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): documented as available. University clinic's paediatric dentistry department lists treatment under general anaesthesia as a service. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live and address; recorded first phone number +43 1 40070 (previously unset); currently closed for the day (normal hours, opens 08:00 next business day) and not permanently closed; captured first Google rating 3.2 (682 reviews). |
| 2026-07-12 | Initial data collection. |
A question or a correction?
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